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  • Archived

Password protected PDFs not viewable

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post. Any fix or wor… (read more)

Same issue as reported in https://support.mozilla.org/en-US/questions/1389882 However, since that has been archived with no solution, starting a new post.

Any fix or workaround? Went back to using other browsers for a while, came back and can see it is still an issue where you can't view any password protected PDFs over on https://outlook.office.com/mail/

Asked by Cobra 11 months ago

Last reply by Cobra 10 months ago

  • Solved
  • Archived

Mac OS - how to add extension shortcus to the tool bar

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stu… (read more)

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stupid asking this question as I have added them previoulsy but just don't remember how it was done.

Asked by ric9 10 months ago

Answered by Terry 10 months ago

  • Archived

alt + space bar shortcut

Hi everyone, I'd like to know if there is any way to delete some shortcuts that firefox executes. I already searched and found a way to disable the only "alt" press once… (read more)

Hi everyone,

I'd like to know if there is any way to delete some shortcuts that firefox executes. I already searched and found a way to disable the only "alt" press once to see a menu but i've never seen a topic about how to disable the alt + space bar shortcut. If anyone can help me and disable it please go ahead.

Thanks in advance.

Asked by Merguez 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

BOOK MARKING

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolb… (read more)

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolbar, and not see the website in the menu? I have tried to put a saved site in a toolbar folder, then delete it from the drop-down menu, but once it is deleted the toolbar folder is empty. The folder I created still exist though.

Then I tried to create a folder and put it in the Toolbar. In the drop down menu I left specific websites.

When I closed the browser everything was gone from the folders and the drop down menu.

All I need it to create folders in the Toolbar area. Leave "non-duplicated" sites in the drop down menu. I just don't need to loose everything again, I spent hours doing this, I'm thankful I was able to do a recovery, except it was the last date I used days ago.

Again, this is what I need, not how yours is.

Thanks

Asked by cgregurek 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Wakatime add on

Company add on slug is already in use I am reaching out to kindly request your assistance in addressing an issue I've encountered while attempting to acquire a slug for … (read more)

Company add on slug is already in use

I am reaching out to kindly request your assistance in addressing an issue I've encountered while attempting to acquire a slug for "wakatime". Unfortunately, the system is indicating that the chosen slug is already in use, and I am seeking guidance on how we might proceed.

The slug I had in mind holds significant relevance to my project, aligning perfectly with its identity. If possible, I would greatly appreciate your help in either releasing the current assignment of the slug or providing recommendations for an equally suitable alternative. Your expertise in this matter would be invaluable, and I am committed to working together to find a solution that maintains the essence of my project. Thank you for your time and consideration.

Asked by alan208 10 months ago

Last reply by James 10 months ago

  • Solved
  • Archived

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave brow… (read more)

Firefox 116.0.3 (64-bit) do not paste in whatsapp web and other applications exemple I copy an image and want to past it in whatsapp web nothing but it work in brave browser...

Asked by belchech 10 months ago

Answered by belchech 10 months ago

  • Archived

Excell online issue

Hi, when I use excel online on firefox after some time (sometimes few hours, sometimes few minutes) excel tab gets blurry and when I click on certain cell in the sheet, i… (read more)

Hi, when I use excel online on firefox after some time (sometimes few hours, sometimes few minutes) excel tab gets blurry and when I click on certain cell in the sheet, it highlights cell that is two/three rows up, so I'm unable to work. Everything gets back to normal when I clear all browser data and cookies and relaunch it. This does not happen in other browsers, but I love firefox and I have configured here a few useful extensions so I want to stick to it. Any Ideas how to fix it?

Asked by OAX 10 months ago

Last reply by t.r.ernst 10 months ago

  • Archived

Seesions

I start FireFox and a selection screen appears asking what previously saved session would I like to start? Can this be accomplished? Thank you much! Mark M … (read more)

I start FireFox and a selection screen appears asking what previously saved session would I like to start?

Can this be accomplished?

Thank you much! Mark M

Asked by gwm1 10 months ago

Last reply by t.r.ernst 10 months ago

  • Archived

Can't play content

I am trying to play the content on this page https://www.itv.com/watch/long-lost-family/1a8904/1a8904a0080 and it says I can't . I use the help page it provides but the b… (read more)

I am trying to play the content on this page https://www.itv.com/watch/long-lost-family/1a8904/1a8904a0080 and it says I can't . I use the help page it provides but the box it says to tick is already ticked...

Desktop Firefox browser

1. Go to about:preferences.

2. Scroll down to the "Digital Rights Management (DRM) Content" section.

3. Tick the "Play DRM-controlled content" box.

I did all the above and it still doesn't work. I am using the vpn so maybe that's it... I have my location set in London since its a Uk site.

Asked by purplehonor82 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Today, Firefox would no longer open legal e-filing system in Texas

Someone with Firefox did something to lock out e-filing system in Texas and I had to use another browser. Inconvenient and this should not have occurred, now I have to u… (read more)

Someone with Firefox did something to lock out e-filing system in Texas and I had to use another browser.

Inconvenient and this should not have occurred, now I have to use a different browser.

Please fix this problem so that I can continue using Firefox to be able to file legal docs in e-file system in Texas.

That website is https:/efile.txcourts.gov

Please let me know when you fix this issue?

Asked by mcdonaldatty 10 months ago

Last reply by zeroknight 10 months ago

  • Solved
  • Archived

Download Window Closes Immediately and Some Buttons Don't Work - Need Help

Hello, Firefox friends! I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. Problem with Downloads: When I tr… (read more)

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.
   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Asked by damianczap 10 months ago

Answered by zeroknight 10 months ago

  • Archived

Firefox seems to be interfering with the Windows key and VMWare

Starting on 8/21, whenever Firefox is running I've noticed the following: The OS no longer detects the Windows key. Pressing the key does not bring up the Start menu… (read more)

Starting on 8/21, whenever Firefox is running I've noticed the following:

  • The OS no longer detects the Windows key. Pressing the key does not bring up the Start menu, Pressing Win-D does not minimize the windows to the desktop, Win-Tab does not bring up the task switcher, etc. This is true for the built-in keyboard, the on-screen keyboard, and an external USB keyboard.
  • VMWare Workstation is unable to Power-on Suspended or Powered-Down virtual machines. A dialog pops up simply stating "Failed to power on . . ." and listing the .vmx file. If I already have a VM running when I start Firefox, Workstation behaves normally, and also registers the press of the Windows key, even though the host OS ignores it.

I've restarted multiple times; the problem persists.

The problem begins about 15 -- 30 s after Firefox starts, and stops about 10 -- 15 s after Firefox closes.

The system exhibited similar behavior with the Obsidian notetaking program. I uninstalled and reinstalled Obsidian, and it stopped for a little while, but it's back to showing the same behavior.

I've uninstalled and reinstalled Firefox (restarting between).

I'm running Windows 11 Home (22H2) on an HP laptop w/ 64 GB RAM. Firefox V116.0.3. VMWare Workstation 16 Pro (16.2.5 build-20904516).

Asked by smrogue31+mozilla 10 months ago

Last reply by smrogue31+mozilla 10 months ago

  • Archived

View raw message

Today I was going to forward spam to reporting places. One must open View raw message. It would not open; Seemed rather proud of the fact that it had blocked a website … (read more)

Today I was going to forward spam to reporting places. One must open View raw message. It would not open; Seemed rather proud of the fact that it had blocked a website from opening something.

Brings me to my point: I have never understood the need to open View raw message, go to that new tab, control A, control C, go back to the tab with the email opened, click forward, control V.

I believe that IF ONE CLICKS FORWARD, all of that should be automatically done. Forward SURE IT IS USED FOR MANY OTHER REASONS OUTSIDE OF REPORTING OF SPAM. However SHOULDN'T YOU BE HELPING OUT WITH THE REPORTING OF SPAM?

Felix

Post Script: And why? Just why? Why should View raw message be blocked?

Asked by sevencomeeleven 10 months ago

Last reply by Terry 10 months ago

  • Archived

LastPass installed but disappeared from menu bar

The LastPass icon has disappeared from the menu. I've tried re-installing the extension, and looking in the "customize" list (right click on the menu area), but it isn't … (read more)

The LastPass icon has disappeared from the menu. I've tried re-installing the extension, and looking in the "customize" list (right click on the menu area), but it isn't there. Please advise how I can get it back. I rely on it. I think this is a result of a Firefox upgrade.

Asked by home2 10 months ago

Last reply by Terry 10 months ago

  • Solved
  • Archived

Loading sites on startup.

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log… (read more)

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log on. Any help would be appreciated. Thanks in advance.

Asked by Duppy 10 months ago

Answered by cor-el 10 months ago

  • Archived

Where does Firefox store bookmarks ihe Library/Mac?

Where does my app store its bookmarks. I had a vital folder vanish from my bookmarks toolbar & I don't know where to direct TimeMachine to look for it. (Admin's/me … (read more)

Where does my app store its bookmarks. I had a vital folder vanish from my bookmarks toolbar & I don't know where to direct TimeMachine to look for it. (Admin's/me library is visible with the Funter Utility) Thanx in advance

Asked by thatman55 10 months ago

Last reply by cor-el 10 months ago

  • Archived

"Open links in apps" sets to "Never" still asks for confirmation "Open in another app" popup message

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so… (read more)

I want to NOT open links in external apps, so I set the option "Open links in apps" to "Never", however Firefox keeps asking of I want to open the link in another app, so there is no difference with "ask before opening" option". Is there any way to not open links in apps without Firefox asking for confirmation?

Asked by eduardorudas 11 months ago

Last reply by eduardorudas 10 months ago

  • Archived

Firefox Sync settings

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pa… (read more)

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!

Asked by Marius 10 months ago

Last reply by Paul 10 months ago