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  • Archived

Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Print key opens a new window

Every time I press the print key since the last Firefox update it opens a new firefox window. It doesn't matter if Firefox is selected or not. I can't find any macros or … (read more)

Every time I press the print key since the last Firefox update it opens a new firefox window. It doesn't matter if Firefox is selected or not. I can't find any macros or shortcuts that are bound to the print key, so I don't have any idea what could have caused this.

Asked by vas21 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot access about config, it just shows me items about it.

I cannot access about config, I want to stop my searches from being forced to the address bar, I have just bought a new laptop, and synced it with my other laptop, it off… (read more)

I cannot access about config, I want to stop my searches from being forced to the address bar, I have just bought a new laptop, and synced it with my other laptop, it offered me search from address bar, and I avoided it having experianced it before, yet when I opened firefox again I was stuck with it.

Asked by sparrow08 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Google Drive Apps require dowloading of PDF instead of printing

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu… (read more)

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

Asked by monkeydoggtd 1 year ago

Answered by monkeydoggtd 1 year ago

  • Archived

Why can't I change my primary email?

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, … (read more)

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised.

Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

Asked by mskity333 1 year ago

Last reply by James 1 year ago

  • Archived

Office365 issue, can sign in fine, but when trying to open a file, it refreshes 10x, then errors with sign in prompt

My daughters setup has been fine for over a year using Office365 for her classes. Today she reported she cannot open any of the files. Behavior is we can sign in fine, s… (read more)

My daughters setup has been fine for over a year using Office365 for her classes. Today she reported she cannot open any of the files. Behavior is we can sign in fine, see all the files listed, looks good. However we click a file, and the title up top says "Working..." and the history tab will flood with about 10 attempts on a sharepoint site, then give a sign in error asking to sign in again. This will fail each time. I tried basic steps, cleared cookies, no dice. Only ublock was in use, without issue previously, but disabled and removed and it still did it. I even loaded up a new blank profile, nothing added, same behavior. I tried on my PC's firefox and it does work correctly. Both are v 110.0.1. Any suggestions to what I've tried? I would expect no extensions and new profile would resolve it. For now it works via chrome , but we're a firefox family.

Asked by TheGlow 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Norton Safe Search

Installed Ffx on my Win 10. Works Great. Installed on Win 11. Cannot find Norton Safe Search as an extension or as a search engine. I clicked on a link in Win 11 and alm… (read more)

Installed Ffx on my Win 10. Works Great. Installed on Win 11. Cannot find Norton Safe Search as an extension or as a search engine.

I clicked on a link in Win 11 and almost got into a malicious site. Would not have done so with Norton SS because it shows colored bubbles by each link. Would have seen a red bubble.

How can I get it to work in Ffx?

Thank you.

Asked by black3 1 year ago

Last reply by Terry 1 year ago

  • Archived

facebook chatting or messenger not working in firefox browser

Facebook chatting not working in mozilla firefox browser from last 7 days, unable to open chat window and chat history. What can i do now? my browser is updated version. … (read more)

Facebook chatting not working in mozilla firefox browser from last 7 days, unable to open chat window and chat history. What can i do now? my browser is updated version.

Asked by OnlyZitu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

2 step authentication problems

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwor… (read more)

Please why is your 2 step verification cumbersome. I have tried to set it up without success since yesterday. its wasting my time and it looks someone is using my passwords to access my other details including my accounts. The Number codes are always wrong and would not allow the 2 steps auty to continue

Asked by oluwamuadeyiyimika 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube screen has changd all of sudden to everything extra large, so fewer items showing, like no side menu choices of other songs, etc

I play youtube music or Noah's Ark tours, the screen has changed from normal with small video and red timeline at bottom to now very large letters and video very large s… (read more)

I play youtube music or Noah's Ark tours, the screen has changed from normal with small video and red timeline at bottom to now very large letters and video very large so that to see timeline must scroll down I have a laptop pc, am on firefox / duck duck go browser. I was required to resign into google to get to my emails at the same time as the youtube change. I have 192 GB memory.

Asked by cedbike 1 year ago

Last reply by cor-el 1 year ago

  • Archived

restore previos tabs

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I ha… (read more)

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I have checked the settings and in General, the checkbox to restore previous tabs on startup IS CHECKED, however, every time I reopen firefox, only a single tab with my chosen homepage appears on startup. It is annoying to have to redo my tabs every time I restart firefox, and all of the help pages just say to check restore previous session / tabs. However, as I said before, that box is ALREADY CHECKED, and yet firefox still refuses to restore tabs on startup. How do I fix this?

Asked by Sonevar 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Lost tabs, no history

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost… (read more)

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

Asked by Monica 1 year ago

Answered by Monica 1 year ago

  • Archived

Suddenly today my YouTube videos have a popout irritation that blocks part of my page. Why?

How could any sane company do this? There seems to be no "popout" option anywhere except in about:config and its set to false. If I set it to true it doesn't make any d… (read more)

How could any sane company do this? There seems to be no "popout" option anywhere except in about:config and its set to false. If I set it to true it doesn't make any difference. It blocks the screen. We all hate these things but clueless software developers don't realize what they're doing.

Asked by moz2u 1 year ago

Last reply by moz2u 1 year ago

  • Archived

Firefox opens in small window

Hello, For 2 or 3 days now, Firefox (up to date 110.01 64bits for W11) opens in a small window. I tried everything I found: Delete xulstore.json Resize then close with Ct… (read more)

Hello, For 2 or 3 days now, Firefox (up to date 110.01 64bits for W11) opens in a small window. I tried everything I found: Delete xulstore.json Resize then close with Ctrl + X (close) Play with high DPI settings In properties "maximized"

Nothing works !

Asked by duf666 1 year ago

Last reply by duf666 1 year ago

  • Archived

Add-on icons have disappeared

Hi everyone, I've recently reinstalled Firefox on two new computers and have had the same problem for each: My extension/add-on icons have disappeared from my toolbar. I'… (read more)

Hi everyone, I've recently reinstalled Firefox on two new computers and have had the same problem for each: My extension/add-on icons have disappeared from my toolbar. I've tried adding them back, but they don't appear in the options (see screenshot 1 & 2). My navigation is not set on "always private". Here's what I've done so far: 1. Checked if others have had my problem. 2. Uninstalled and reinstalled all my add-ons. 3. Set the view settings to default. 4. Reinstall Firefox. I'm having the same problem on both computers. Thanks in advance!

  • Archived

DNA results on Ancestry

When I sign in to my Ancestry Account, I am unable to access my DNA list showing matches and other DNA information I have been without this information for some weeks and… (read more)

When I sign in to my Ancestry Account, I am unable to access my DNA list showing matches and other DNA information I have been without this information for some weeks and have contacted Ancestry twice (on 23/2/23 and 6/3/23), however the service was not working prior to these dates. They report that they are aware of the problem and are in contact with Firefox (who are working on the problem) but do not know when it will be rectified. They stated that Firefox was updating their system and this is the cause of the problem. Ancestry recommended I change to Safari or similar but I do not wish to do this. Can you give me any idea when this problem will be rectified? Regards Anne Sylvestre

Asked by annesylvestre 1 year ago

Last reply by Terry 1 year ago