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  • Archived

Video on certain sites stops working after about an hour of Firefox usage

Hello, Since the last update, I've been having an issue where after about an hour or two of using firefox (it varies), video players on some websites will stop working. … (read more)

Hello,

Since the last update, I've been having an issue where after about an hour or two of using firefox (it varies), video players on some websites will stop working. I've noticed that Tumblr and TikTok's video players are affected by this. Restarting firefox fixes it, but it's very annoying to restart firefox every couple of hours, and seems like a problem.

The following things didn't fix it: clearing my cache, disabling my addons one by one, turning off hardware acceleration, trying to watch the video in a private window, or reinstalling firefox. I don't know what's left to try.

Please advise, thank you!

Asked by Magpie 1 year ago

Last reply by ThatOneColt 1 year ago

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Cameo Driving School, Inc.:

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. … (read more)

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. Someone changed the way it is coming up and it's showing two stars with one review from Yelp? Please help me. This is not fair?

Asked by herbyroth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot unblock third party cookies

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depen… (read more)

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depending on what browser you are using, check you settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-sight trackingis enabled. Follow any additional instructions in your browswer once you have adjusted these settings"

Asked by Larry 1 year ago

Last reply by cor-el 1 year ago

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Stripe registration page not showing

I am trying to register with Stripe, through their register page, but it just shows up blank in Firefox. (Shows up fine in Chrome.) Is there a settign in Firefox I might … (read more)

I am trying to register with Stripe, through their register page, but it just shows up blank in Firefox. (Shows up fine in Chrome.) Is there a settign in Firefox I might have set up wrong?

Asked by Rui D 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Custom theme

how do i start creating my own custom theme using css? im not looking to just change a color, i want more control of the whole firefox browser. any links for good tutoria… (read more)

how do i start creating my own custom theme using css? im not looking to just change a color, i want more control of the whole firefox browser. any links for good tutorials? all ive found was tutorials on how to install custom themes but none on how to make them using css. <3

Asked by jcsbt2015 1 year ago

Last reply by Terry 1 year ago

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Firefox on Android: move to external memory

Firefox is #3 memory hog on my Samsung phone, at 478MB. Why can't development team make the changes to let users move app & data to external (micro SD) storage? Here'… (read more)

Firefox is #3 memory hog on my Samsung phone, at 478MB. Why can't development team make the changes to let users move app & data to external (micro SD) storage? Here's a few of my installed apps that DO support this:

Google Photos Pocket PBS Stocard VLC Netflix

version 103 on Android 9

Asked by fredwehr 1 year ago

Last reply by Paul 1 year ago

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Firefox Icon on taskbar is showed not correct

Hello. The icon symbol on the taskbar is showed not correct, it looks like a sheet of paper with an earmark. In the menu and the desktop it is showed correct. When i cho… (read more)

Hello. The icon symbol on the taskbar is showed not correct, it looks like a sheet of paper with an earmark. In the menu and the desktop it is showed correct. When i choose the icon in the settings i see the right icon, but with klick on OK the icon will not assume. What can i do? Thank you

  • Archived

Browser is "zooming in" on print jobs

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences … (read more)

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences have been reset. Shrink in about:config set to true.

Asked by toosphexy 1 year ago

Last reply by toosphexy 1 year ago

  • Solved
  • Archived

Password generator does not appear on some sites firefox

Idk why but sometimes firefox just doesn't prompt to generate secure password, I even have to download some extensions to generate secure password (Secure Password Genera… (read more)

Idk why but sometimes firefox just doesn't prompt to generate secure password, I even have to download some extensions to generate secure password (Secure Password Generator) meaning more secure issues.

My guess is that you guys probably hardcoded something like {if "type: password" then prompt}, but it's still partly fault at developers too for bringing these huge chunks of javascript.

In screenshot there's element examaple in which i input password but no prompt whatsoever.

Asked by astyd637 1 year ago

Answered by astyd637 1 year ago

  • Solved
  • Archived

Un-setting privacy.resistFingerprinting requires browser restart.

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and … (read more)

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and reloading https://webbrowsertools.com/timezone/ still shows UTC time (though my system timezone is -0700 (CST)). I was going to ask what is wrong, when I realized I have to restart my browser. So submitting with that solution.

Asked by ElveySync 1 year ago

Answered by ElveySync 1 year ago

  • Archived

Cannot get to Ebay and no a search - I can with no problem on Chrome but not Firefox after last uprade.

Try to do a search and fails however I go to Chrome and no problem. Appears there is a sort of break in last upgrade which I just completed. This is MOST frustrating!!!!!… (read more)

Try to do a search and fails however I go to Chrome and no problem. Appears there is a sort of break in last upgrade which I just completed. This is MOST frustrating!!!!!

Asked by RyeSnake 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to force generate a password?

I'm on a site, where the "enter you new password" for the registration does not offer the auto-generation of a secure password. On close inspection; the field is a text … (read more)

I'm on a site, where the "enter you new password" for the registration does not offer the auto-generation of a secure password. On close inspection; the field is a text field, probably that's why.

Is there any reason we can't have a "generate password" in the context menu (r-click) for text fields?

Or is it available via some magic about:config setting?

Asked by ysu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Editing contact information in Firefox

It started when I tried to add a person to my contacts. An error message kept popping up which read lpe-data.errorSaveFailed. That problem seems to have gone away but I… (read more)

It started when I tried to add a person to my contacts. An error message kept popping up which read lpe-data.errorSaveFailed. That problem seems to have gone away but I have a different problem. When I open my Contacts and click on a person's name their information appears OK on my screen. However, when I click on "Edit contact" to make a change, an error message pops up that says, "something went wrong. Please close this window and try again." I do that but nothing changes. Additionally, on my iPhone 11 which is synced to my Hotmail account a number of my accounts had their information duplicated to the point where some of them had up to 40 duplications. My thought was to delete Firefox from my computer and then reinstall it. When I went to do this, I noticed that there were two versions of the program on my computer, one of them installed August 26! I never installed it and I don't know how the second version got on m computer! Thinking that this duplication was the problem, I deleted the one installed on August 26 but kept the one installed a few years ago. Now I don't have any of my original bookmarks and the problem of making changes in a contact persists. Can someone guide me to a solution? Thank you in advance for your attention. [email removed from public]

Asked by bobinmelbourne 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Weird (indirect?) scroll via touch pad

Machine information: OS: Manjaro Linux x86_64 Host: 80TG Lenovo V110-15IAP Kernel: 5.19.1-3-MANJARO DE: Plasma 5.24.6 Xorg WM: KWin CPU: Intel Celeron N3350 (2) @ 2.4… (read more)

Machine information: OS: Manjaro Linux x86_64 Host: 80TG Lenovo V110-15IAP Kernel: 5.19.1-3-MANJARO DE: Plasma 5.24.6 Xorg WM: KWin CPU: Intel Celeron N3350 (2) @ 2.400GHz GPU: Intel HD Graphics 500 Firefox: 103.0.2 (x64)

Problem: Scrolling in firefox is feeling weird: instead of smooth scrolling with 2 fingers (like on smartphone with 1 finger) firefox scrolls only by steps only when I move my fingers enough to trigger scrolling. In other applications I can scroll smoothly and fully control scrolling, I can scroll exactly N pixels if I want. In firefox I can only move by N pixels per M cm fingers movement on touch pad.

It's feeling as indirect input. I can feel same feeling on Windows with simple mouse. Firefox scrolls slower than Opera.

How to reproduce and find difference with other applications:

  1. Download Firefox and another application with direct input (Opera or Telegram for example)
  2. Scroll Firefox
  3. Scroll another application

Asked by inklesspen 1 year ago

Answered by inklesspen 1 year ago

  • Solved
  • Archived

Firefox Sync keeps restoring my deleted bookrmarks

Dear Firefox Team, I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following: 1. Bookmarks in two laptops have already been synced. 2… (read more)

Dear Firefox Team,

I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following:

1. Bookmarks in two laptops have already been synced. 2. On laptop1 I login Firefox, delete some bookmarks, and sync. 3. On laptop2 I login Firefox, sync, then all my deleted bookmarks are restored in laptop2. (4. If I login Firefox on laptop1 later, deleted bookmarks come back too.)

I expect 3. not to happen because I expect Firefox uses data modified time to decide which is the latest. However the above situation keeps happening.

Could you please guide me how to not restored deleted bookmarks? Thank you.

Asked by tlwu2008 1 year ago

Answered by cor-el 1 year ago

  • Archived

Crashes leading to loss of sites in Private Mode ... .

Lately, my Firefox crashes quite often. Now, my primary Firefox Window has about 60 sites continuously open, and I load all other sites in Private Mode. I do that to mini… (read more)

Lately, my Firefox crashes quite often. Now, my primary Firefox Window has about 60 sites continuously open, and I load all other sites in Private Mode. I do that to minimise "crap load" on my system (such as Temp files and the like).

Now, when my FF crashes, the main window restores. However, the quadrillion other sites on the Private Windows then, are lost. Which is DARN annoying!!!

Can you please add a "crash-loss-of-sites-in-private-window-prevention", please, so that when my FF crashes again, the sites open in Private Window aren't lost?

Thank you. Xog.

Asked by dtm_samurai@hotmail.com 1 year ago

Last reply by dtm_samurai@hotmail.com 1 year ago

  • Archived

Since I updated Firefox 103.0.2 64 Bit Linux Mint Videos Hanging

Hi Support, Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website fr… (read more)

Hi Support,

Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website from getting/using cookies for adverts.

Websites like YouTube, https://www.gbnews.uk/watchlive and channle4.com will not play or hang at times. The Youtube videos in question are ones that have adverts switched on as videos with no adverts run fine.

I am using Microsoft Edge as well and it play all the videos with no problems.

I am running the Linux Mint 20.3

Thanks Raymond

Asked by RaymondTheBrave 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Settings - Open link in new tab instead of window.

I set the 'open link in new tab' and FF will not do it. It opens the link in the same window. Very familiar with PCs, even built some with MFM drives. Have tried the us… (read more)

I set the 'open link in new tab' and FF will not do it. It opens the link in the same window. Very familiar with PCs, even built some with MFM drives. Have tried the usual of update, restart program, restart computer, etc.

I have worked on it for months, from time to time.

Also, I would like to point out that the Great Mozilla Firefox, seems to be allowing too much freedom (or a lowering of standards) in updates of the software.

Asked by kenmac311 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Auto Login issue

Hi, My browser started slowing down so I did the reset as suggested. Unfortunately, this changed the login settings and now when I go to my Gmail, Minds, mewe or other a… (read more)

Hi, My browser started slowing down so I did the reset as suggested. Unfortunately, this changed the login settings and now when I go to my Gmail, Minds, mewe or other accounts is auto signs me in. I have gone into to settings and unchecked the auto fill and Ask to save logins and passwords for websites. That did nothing. I do not want any pages to auto login but I would like to be able to select a user name an password when I go to enter a webpage that requires one. Having the Auto login is a hug security issue for me. Can you please help.

Asked by m.george6162 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago