Thunderbird Support Forum

I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me

Brice

I used to have an extension or add-on the allowed me to play my own sounds for an incoming email on Thunderbird. However, that seems to have disappeared and I cannot find an add-on that will allow me to to that. I have many sounds that used to work but whenever you do an update to the browser they don't work.

Is there any add-on that you have that will work with my own alerts on Thunderbird or do I need to find another browser?

Sorry for posting this here but no response in TB forum. After I installed the latest up grade TB 115 I have lost all the old emails in my inbox, sent, and trash as well as the ability to use TB as I can't sign in. I get the following prompt when trying to use my account. "Sending of password for user ****@att.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later", and then a prompt to "Enter your password" which does not work, although the pass word shows up in"passwords". The TB account works fine in the Yahoo web account, but I don't keep anything there on a daily basis. The web TB account lets me send and receive mail normally. I haven't changed my configuration ,password or uninstalled TB. My G mail works normally. My android cell also won't let me sign in and asks for credentials per password which is unrecognized.

I could not find a link for asking a question on Thunderbird. I just updated Thunderbird. And I was looking around and changing a few things to see how they look and I have lost the "buttons" to bring it back to the original set up. I was looking to see if there was some form a reset button that would take me back t just after install. I am really not liking what I have changed and I want to go back. Plus, is there a way to move the location of the garbage can, more like the older versions. The garbage can is my best friend. Thanking you in advance, K

I have recently run into this issue in Thunderbird Supernova. Some of the menus are flyout menus, but others are note. In Firefox one set of menus which would be so much quicker to use as flyout instead of having to click and then not be able to go back, are the menus accessed from the 3 parallel lines in the upper right of the screen.

What is the reason why FFox does not use a standard flyout menu like you find in all the windows menus that is so much easier and quicker to use? And is there a reason such a menu structure cannot be implemented for the item mentioned above?

Thanx.

I just changed my Thunderbird to accommodate Microsoft Exchange (and had to enable the Owl add-on to do so). Now there is NO option available to set reply text at the top of a reply message. Replies are automatically set at the bottom after the first message in the string by default (which makes no sense and shouldn't have been the default). The option which used to be available in the Composition page of the Settings page is not there. How do I set reply text to appear at the top of a message as a standard??

I keep getting this message whoever I send a message to . - please help this is urgent - what do I do Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@buysellcyprus.com>: Relay access denied. Please check the message recipient "" and try again

I got back on to Thunderbird today after being away for a couple of weeks. Downloaded and updated Thunderbird, as I usually do when an update is available. I am now on 115.2.2 (32-bit) Windows 10 My previously received emails are still there, last one 8/27/23 When I click on "get emails" nothing happens. No error message, no indication that anything is happening. I checked the email isp settings and they are correct I can receive emails on my phone using a different app. The phone app (TypeApp) indicates it is a pop3 account. I changed the Thurderbird account settings to Pop3.optonline.net frp, pop.optonline.net. Now my account and the emails have disappeared!! Please help BTW, before I changed the pop to pop3, I sent a test email using Thunderbird and it went through properly. thanks

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

Team,

Please help.

I accidentally ran message filter on one of the local folders in Thunderbird mail box. around 50+ messages/mails moved to 3-4 different local folder which I can see from Activity Manager.

Could you please help in identifying those mails please ? Like mail subject or time stamp etc

Thanks in advance

I cannot see the Trash folder in one of my imap accounts. I have tried all the tips and suggestions I have been able to find using google searches, but none of them allow me to see the Trash folder.

I can see the Trash folder when I access the account with Firefox. The account runs on Google mail but appears as an account at my university. I also have a straight google mail account and I can see the trash folder in that account--in that account Trash and other folders (e.g., spam,sent) appear as subfolders of [Gmail]. This means I'm able to recover items in the Trash folder only by logging into the account using Firefox.

Any suggestions would be helpful.

I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient.

the message I get:- Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-anathan@iinet.net.au.

Is there a quicker way to delete over 1,000 old contacts in my address book which have been collected over the years and are no longer needed. There are no tick boxes which would enable multiple deletion and it will take forever for me to sort out which ones to keep and which to delete.

Thank you for any help.

Dee

I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

Somehow the System Draft folder is sitting in a subfolder on my account. I've tried everything to move it without any luck. I need to move it back where it belongs so I can delete the subfolder.

I tried following the instructions given by Toad-Hall on 9/20/22 but I don't even see the other system folders where they are supposed to be (inside the ImapMail folder).

I've tried uninstalling Thunderbird and reinstalling it, but that didn't help. I have no idea how this system folder got into a regular subfolder and it's driving me nuts!

Any suggestions on how to move this folder back where it belongs?

Thank you, cachadd

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird

Can I reset my imap pw?