Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Thunderbird help

  • 1 trả lời
  • 0 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

brice_sf
brice_sf
more options

I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me

Brice

I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me Brice

Tất cả các câu trả lời (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

See if deleting the parent.lock file restores the ability to open TB:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file