Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

firefox won't start: profile can't be loaded--missing or inaccessible

  • 1 trả lời
  • 4 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

firefox won't start--have had problems for months with certain sites (secure banking and insurance sites) had to reset firefox several times to access sites. Happened again yesterday: reset and then couldn't load firefox with the above error meassages--tried solutions posted-nothing worked. Hate ie and chrome and your customer support has been very weak. Have a nice day.

firefox won't start--have had problems for months with certain sites (secure banking and insurance sites) had to reset firefox several times to access sites. Happened again yesterday: reset and then couldn't load firefox with the above error meassages--tried solutions posted-nothing worked. Hate ie and chrome and your customer support has been very weak. Have a nice day.

Tất cả các câu trả lời (1)

more options

A possible cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/
  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" to recover an existing profile if there is still one present