Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Since updating to 25.0.1, spam windows keep opening up

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi philipp

more options

Typically, the 2nd window opens if I click on an open page; the 2nd window contains spam (unsolicited ads). I do not know how to stop this. Today, PC Cleaner(?) opened a new tab; other unknown and unrequested tabs "volunteer" themselves. This is an ongoing problem since the last update. Help!!! I have used FireFox for years without any problems, and recommend it to everyone with a computer. Please advise me on how to stop all this unwanted garbage!!!

Typically, the 2nd window opens if I click on an open page; the 2nd window contains spam (unsolicited ads). I do not know how to stop this. Today, PC Cleaner(?) opened a new tab; other unknown and unrequested tabs "volunteer" themselves. This is an ongoing problem since the last update. Help!!! I have used FireFox for years without any problems, and recommend it to everyone with a computer. Please advise me on how to stop all this unwanted garbage!!!

Tất cả các câu trả lời (1)

more options

hello SDMcRoy, this sounds like some sort of adware/malware is active on your system. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware