Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

spam blocking

  • 1 trả lời
  • 14 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi philipp

more options

When on line I am being constantly redirected to websites I do not want to go to. (i.e. www.ansestry.com) I've tried blocking these sites by listing them in the cookie blocking section of the privacy section but that isn't working. I would like to know how to stop being redirected without my approval.

When on line I am being constantly redirected to websites I do not want to go to. (i.e. www.ansestry.com) I've tried blocking these sites by listing them in the cookie blocking section of the privacy section but that isn't working. I would like to know how to stop being redirected without my approval.

Giải pháp được chọn

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware