Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I can't get password prompt to display; have already tried resetting Firefox and still problem occurs in Safe Mode.

  • 3 trả lời
  • 16 gặp vấn đề này
  • 18 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

The problem is with not with every website, just one. This is a site that previously remembered my username & pw, but I changed the pw and the prompt did not display to update it, so I deleted it from the Firefox/Options/Security/Saved Passwords tab, and now when I type in the new pw, it's still not asking me whether I want to remember the pw (nor does it remember the old pw). I tried Safe Mode and I tried resetting Firefox. Neither one worked.

The problem is with not with every website, just one. This is a site that previously remembered my username & pw, but I changed the pw and the prompt did not display to update it, so I deleted it from the Firefox/Options/Security/Saved Passwords tab, and now when I type in the new pw, it's still not asking me whether I want to remember the pw (nor does it remember the old pw). I tried Safe Mode and I tried resetting Firefox. Neither one worked.

Tất cả các câu trả lời (3)

more options

You can check if there are entries in the password manager with an empty user name.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

You can also check the exceptions.

  • Tools > Options > Security: Passwords: Exceptions

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

Thank you for your reply. As stated above I had already tried the first option, and the site isn't on the exceptions list either. I just tried the second option ("forgetting" the site) and that didn't work either. (I don't know whether it makes a difference or not, but I tried the "forgetting" option twice, re-testing the password both before and after closing the browser. The password prompt still didn't display.) Do you have any other suggestions?

more options

The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

If you can post a link to that site then we can check this.