Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox crashes when opening

  • 1 trả lời
  • 3 gặp vấn đề này
  • 19 lượt xem
  • Trả lời mới nhất được viết bởi Swarnava Sengupta

more options

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Được chỉnh sửa bởi madhttr vào

Tất cả các câu trả lời (1)

more options

did you use Firebug? your crash mostly related to Firebug, if you have Firebug try to restart your browser with Firebug disable


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: