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Firefox crashes

  • 2 trả lời
  • 4 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi LektronRonRhodes

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Immediate crash. As up to date as of last week. Malwarebytes says clean. Just updated Thunderbird. Win 7 64 bit. SSD 6 months old.

Immediate crash. As up to date as of last week. Malwarebytes says clean. Just updated Thunderbird. Win 7 64 bit. SSD 6 months old.

Giải pháp được chọn

Crashreport:-https://crash-stats.mozilla.com/report/index/1fbdef71-725f-40b8-869a-f10402111123
Related bug:- https://bugzilla.mozilla.org/show_bug.cgi?id=560813 https://bugzilla.mozilla.org/show_bug.cgi?id=549451
Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

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Giải pháp được chọn

Crashreport:-https://crash-stats.mozilla.com/report/index/1fbdef71-725f-40b8-869a-f10402111123
Related bug:- https://bugzilla.mozilla.org/show_bug.cgi?id=560813 https://bugzilla.mozilla.org/show_bug.cgi?id=549451
Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

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Actually I rebooted and things started working. One major culprit might be that MyHeritage.com updatedthe program Family Tree Builder and changed my home page. I caught a glimpse of a checkbox, just after I clicked ok to update, that I should have unchecked. Thanks for the help, I'm glad I didn't have to mess around with profile files.