Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

When signing in to Apple's iCloud.com receive "Connection Error - encountered error trying to connect to server". Cookies are enabled, and we have no problem signing in on Internet Explorer but vastly prefer Firefox.

  • 1 trả lời
  • 235 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi David Tenser

more options

Apple's Mobile Me (sync, find my iPhone, etc.) is switching to iCloud.com. Mobile Me worked fine with Firefox, but when we try to sign in to iCloud.com we get the message "Connection Error - iCloud encountered an error while trying to connect to the server". Cookies are enabled. We had no problem at all connecting, signing-in, etc. with, excuse me, Internet Explorer, but we obviously vastly prefer to use Firefox.

Apple's Mobile Me (sync, find my iPhone, etc.) is switching to iCloud.com. Mobile Me worked fine with Firefox, but when we try to sign in to iCloud.com we get the message "Connection Error - iCloud encountered an error while trying to connect to the server". Cookies are enabled. We had no problem at all connecting, signing-in, etc. with, excuse me, Internet Explorer, but we obviously vastly prefer to use Firefox.

Tất cả các câu trả lời (1)

more options

Hi there,

That sounds strange that it would work in IE but not in Firefox. It could be that there is a cache issue with the site in Firefox. Did you follow Apple's own troubleshooting information about this at http://support.apple.com/kb/TS4050? If not, please give that a try and see if that solves the issue.