Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox crashes

  • 2 trả lời
  • 3 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi John99

more options

Firefox will crash immediately upon launching no matter how many times I try to open it. I have uninstalled the application and reinstalled several times and the same crash. Please help. Thank you.

Firefox will crash immediately upon launching no matter how many times I try to open it. I have uninstalled the application and reinstalled several times and the same crash. Please help. Thank you.

Tất cả các câu trả lời (2)

more options

I do not see the crash report yet https://crash-stats.mozilla.com/report/index/91915914-979d-49c0-9a79-101522111016 have you any other crash ID s, if so could you post a couple of recent ones.

Have you already seen firefox crashes and tried safe mode and checking for malware.

more options

The crash report has now been processed, likely cause is use of oracle software (bug 680927 - Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO ). Oracle were aware of the problem and working on a fix. Try to ensure all software is up-to-date, with luck they may have released a fix.

There is a possibility of a workaround but that involves a registry change, presumably you are in a corporate environment, and should consult your IT department about that Refer them to https://bug680927.bugzilla.mozilla.org/attachment.cgi?id=563484

Alternatively consider do you need the Oracle software ?
( presumably disabling it will stop firefox crashes. )