Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

problem loading the page on clicking the firefox symbol

  • 8 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi pjsd2465

more options

I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

Tất cả các câu trả lời (8)

more options

Do you mean that your home page will not open?

more options

yes correct my home page will not open.

more options

Did you try to close that not working window if it work in the new window?

more options

If I quit Firefox, on first opening it's open to home page but then after that it's back to same problem of not being able to open unless going to file etc......etc....

more options

Have you checked your home page setting in Preferences > General?

more options

yes, all checked

more options

Try to do some maintenance like repair the disk permissions and remove the Firefox plist file.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

more options

Thank you, I have already tried to remove the plist file. Apple Care recommended this but I still have the the same problems/issues.

I made contact with Firefox yesterday after removing the file.