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graphics missing from numerous sites. text boxes only

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On many sites. eg ebay. Nottingham tram times. Rail journey planner. All graphics are missing. Leaving basic text against large white blank areas.

On many sites. eg ebay. Nottingham tram times. Rail journey planner. All graphics are missing. Leaving basic text against large white blank areas.

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Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Windows Accessibility settings.


If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.


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Unfortunately, none of your suggestions have worked. I tried re installing. But as soon as the the automatic update loads (within seconds) the problem continues.

Any further assistance will be greatly appreciated. Thanks.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Did you check all possibilities in http://kb.mozillazine.org/Website_colors_are_wrong ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).