What is the exact problem as to why my new account cannot be activated via the email with the link to click to activate my new account?
I just newly "Registered" my account. I got an email from Notifications@support.mozilla.com giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a....... I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?
Được chỉnh sửa bởi James vào
Tất cả các câu trả lời (2)
My original security image "is" the cat shown on this page. What else do I need to do to get my account activated? It may be possible that when I first got Mozilla Firefox installed/downloaded on my desktop computer, I used the email: smokefeather12001 at yahoo dot com. Do I need to go into my Mozilla profile and edit the current email address that I gave when I first tried to register earlier today (6-5-2011)? I don't know where to find the cat image again. Can someone please help me?
Được chỉnh sửa bởi James vào
If your account is the Cissie01 account you are posting with then it appears to be activated and working fine.
If you need help with a account here then post in https://support.mozilla.com/en-US/forums/contributors where the admins will likely see it better as the Questions section is a active section for Firefox support.