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am unable to install updates - seems to get stuck on download process

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i frequently receive pop-up box that says new Firefox updates are ready to be installed. but whenever i start the process, it just stays stuck on the download phase - never continues to the next stage. under my Firefox preferences, i have always had checked the option for updates to be automatically installed. however, under update history, it shows that no updates have ever been installed.

i frequently receive pop-up box that says new Firefox updates are ready to be installed. but whenever i start the process, it just stays stuck on the download phase - never continues to the next stage. under my Firefox preferences, i have always had checked the option for updates to be automatically installed. however, under update history, it shows that no updates have ever been installed.

Tất cả các câu trả lời (1)

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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