Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Profile Back up number of files increased after Cox-Yahoo conversion

  • 31 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi david

more options

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!

Tất cả các câu trả lời (11)

more options

Your screenshot shows the SMTP entries gone. Are you saying the old COX accounts still appear? Close and restart thunderbird and then let me know. Another screenshot of profile may help.

Hữu ích?

more options

I tried again and in the profile they keep coming back --new print screens attached as of now 6-25-24 I do have a few manually created folders in Cox Yahoo email accounts that i have always had. I deleted one and it made no difference. correction 8 accounts..4 cox-yahoo, 2 Outlook Hotmail, 2 gmail

I also created a test folder for three cox accounts to see which email is recreating -1 Imap is associated with bobgolfing -4 imap is associated with tituphome -6 imap is associated with beachdreamer

Được chỉnh sửa bởi OldBob2 vào

Hữu ích?

more options

if this helps, here are screenshots of the contents of the three imap-cox contents. The imap-cox-1 shows manual created folders so I assume that pertains to [edited] g@cox.net email

I even tried moving these contents to LOCAL folders and deleting the manual folder on accounts and it made no difference..the three imap cox comes back in the profile.

Được chỉnh sửa bởi James vào

Hữu ích?

more options

I THINK I stumbled on something. If I go into the server settings for these three accounts, and go to the bottom there is a section labeled LOCAL DIRECTORY. For each they point to that pesky imap cox-1/4/6. If I select "browse" and try to point to imap yahoo it says it is already in use by giantshouse. Do I need to create a new imap or how do I point it correctly or delete it? If so how? Not sure if I am helping or making things more complicated.

Hữu ích?

more options

Okay, you will benefit from some housekeeping that will/should resolve all of this. Yes, i can get confusing. :) You may need to write some of this on paper as you go: - click to 'account settings: In left column, there should be SIX accounts (3 yahoo, 2 gmail, 1 outlook) - click down to 'Outgoing servers (SMTP), and click 'edit' for each one. - change the DESCRIPTION filled with email address of that account (this is only documentation, no special format) - Since there are two for Outlook, yet only one account, mark one as ONE HOTMAIL and the other as TWO HOTMAIL - Next, click account page for first account (this is the one that shows 'Outgoing Server SMTP at the bottom) the email address shown there should match the email address for the account. If not, it's the wrong SMTP server. For the Outlook account, it will show ONE HOTMAIL or TWO HOTMAIL. That lets you know which one is the 'real' one. You candelete the other SMTP server now). - Repeat that for each account - Now, click the 'server settings' for first account. write down the name of the account pointed to by the 'Local Directory pointer. - repeat for all accounts. At this point, you have confirmed all SMTP servers and deleted the unnecessary duplicate for Hotmail. You also now have a list of the accounts being referenced. The other accounts shown in profile are not used, and can be deleted.

Hữu ích?

more options

I hope I followed your instructions as best I could but I must have missed something. I have 8 email accounts in TB..on each I went to outgoing SMPT server >edit and changed the description to the actual email address...results screenshot below.

I got confused as to why I needed to write down at the very end of your instr for LOCAL directory as after I changed the descriptions on the SMPT the local still says ''''IMAP th'e old cox one that will not delete in profile.  I cant delete that local pointer IMAP mail and if I browse to the only Yahoo  it says it is already used by Giantshouse like before..there is not a listing on the IMAP servers for each email account only one for yahoo 

It seems the SMPT are correct and i can send and receive email, but that local IMAP on the bottom does not browse to options for each IMAP but only to the old iMAP for cox.

Hữu ích?

more options

Well, earlier you stated you had just one outlook account, but you have two. Had I known that, I might have not made that request, but it is still useful in case you need to make changes in the future. Otherwise, they all look alike. Also, a previous screenshot showed 3 Cox, 1 yahoo, 2 gmail and 3 outlook accounts - but that doesn't appear to match your current screenshot. If you wrote a list of each account and its account link, do they all match properly? For example, in your screenshot, you show a COX account at imap.mailyahoo.com, but it's tied the the imap.cox.net-4 account, not a yahoo server. If everything is working, then you're all done. The use of COX and Yahoo interchangeably gets me confused.

Hữu ích?

more options

I appreciate your patience with me. I have 8 accounts in TB (my mistake earlier) 4 Cox/Yahoo, 2 Hotmail, 2 Gmail. All the SMTP servers are now described with their corresponding emails. My issue arose when 3 of my CoxYahoo emails LOCAL Directory under ManageStorage path at the bottom for IMAP MAIL still (and still does) points to the old Cox ImapMail thus showing on my profile. How do I get this Local directory IMAP path to point to the individual IMAP CoxYahoo account addresses? If I select browse to change it, it only gives me ONE Yahoo IMAP--not individual ones or each email address. On old system, If I remember, there used to be a thing called "Identities" Is that still used and would that help? Like I said sending and receiving is fine.

Được chỉnh sửa bởi OldBob2 vào

Hữu ích?

more options

I suggest leaving it alone as part of the COX/YAHOO issue. The identities address a different feature. At this point, if all is working, you're done. I do suggest doing a backup of the profile now while all is working. My personal approach to creating safe backups is this: - exit thunderbird - copy c:\users\<yourid>\appdata\roaming\thunderbird to external media

Good luck.

Hữu ích?

more options

At this point I agree..its working send/receive so we shall leave it. I do thank you so so much for all your help and patience with me. If in my frustration I posted any screenshots that showed anything personal that i should not have..please feel free to delete/hide them. Not happy with Yahoo but have had Thunderbird for many years and love it! Again thank you.

Hữu ích?

more options

You are most welcome. And nothing you posted had any security issues to concern you. Enjoy life.

Hữu ích?

  1. 1
  2. 2
Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.