Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

recaptcha problem

  • 7 trả lời
  • 13 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Tất cả các câu trả lời (7)

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

Hữu ích?

more options

Yes I did all of that. But the problem remains.

Hữu ích?

more options

Only Firefox with a Windows user agent seems to be affected by this issue with reCAPTCHA not working. It works for me with a MAC user agent and with a Linux user agent. You can use a User-Agent Switcher extension and set the user agent to Chrome or Edge on Windows 11.

This has been reported to Google, so wait until Google fixes this and then undo this temporary fix.

Hữu ích?

more options

Thanks a lot man. I'll try that. Any idea why is it happening?

Hữu ích?

more options

Tried but still doesn't work.

Hữu ích?

more options

You may need to clear site cookies for the change to take effect.

Hữu ích?

more options

From this closed bug it looks that Google has fixed this issue, so you can test this by disabling the extension and use the default user agent.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.