Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Cannot upload photos / videos to Facebook anymore.

  • 3 trả lời
  • 0 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi hmza21257

more options

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC. Many thanks and I look forward to a response that may help.

Tất cả các câu trả lời (3)

more options

Does the file picker dialog appear when you press Ctrl+O?

Have you tried dragging and dropping files or copying and pasting images from clipboard (Ctrl+V)?

Are you able to upload to other sites like *imgur.com*?

Does it still happen with third-party antivirus disabled? Try rebooting into Windows Safe Mode with networking enabled.

Hữu ích?

more options

I can copy and paste as normal to the Facebook page or group after selecting my images written my part but as soon as I go to post it will just hang and nothing will upload and if I move away from the post the details will be gone with no recovery or memory of what it was. I have no issues with other platforms such as Etsy, Ebay and others for instance just Facebook. I have no current thrid party antivirus active only windows defender. I have just booted into safe mode with networking enabled and nothing changes as the FB page still hangs. It is looking like a FB glitch that may or may not affect many users as something happened a while ago and then it was corrected, and of course I have reported it to FB and as expected I hear nothing back.

Hữu ích?

more options

Update to the situation it seems there are others experiancing the above issues and now I am certain it is a FB issue as others have reported the same problems and they are using different browsers.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.