Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Pocket tags disappeared

  • 4 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Kiki

more options

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Giải pháp được chọn

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

Hey Kostja2,

Thanks for reaching out to Firefox support forum. I'm sorry about the issue with Pocket's tags. I'll make sure to escalate your issue to the Pocket team. In the future, you may want to reach out by filing out this contact form instead.

Cheers!

Hữu ích?

more options

Giải pháp được chọn

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

Hữu ích?

more options

Thank you for your help. The problem resolved after I relloged to Pocket.

Hữu ích?

more options

Thanks for getting back to us. I'm glad you found a way to make it work again. (:

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.