Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

new update for Thunderbird: attachment download has disappeared

  • 2 trả lời
  • 0 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi anthonyrae

more options

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments.

This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client.

What has happened please, and how do I access attachments?

Thanks - Anthony Rae

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments. This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client. What has happened please, and how do I access attachments? Thanks - Anthony Rae

Giải pháp được chọn

No the file name wwas not long but as it happens the problem has now been solved because I simply closed Thunderbird, reopened it again, and the missing 'save' button has now reappeared. I should have tried that 'solution for every computer problem' before I asked this forum. To be fair to me this has never occurred previously after multiple previous updates.

Thanks

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Are the names of the attachments long, as described at Bug 1827882 https://bugzilla.mozilla.org/show_bug.cgi?id=1827882 ? - Longer attachment name fails to text-overflow with ellipsis, pushes other UI elements out of view (Save button, attachment file size etc.)

more options

Giải pháp được chọn

No the file name wwas not long but as it happens the problem has now been solved because I simply closed Thunderbird, reopened it again, and the missing 'save' button has now reappeared. I should have tried that 'solution for every computer problem' before I asked this forum. To be fair to me this has never occurred previously after multiple previous updates.

Thanks