Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Videos don't work on Firefox

  • 5 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi zeroknight

more options

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? 

Regards, Haneen

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples: 1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? Regards, Haneen
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (5)

more options

What security software are you running? If you're running win pro, try the below Sandbox option to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

more options

You can check the Web Console for relevant-looking media messages.

more options

Do you y chance have a N or KN edition of Windows 11? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

more options

I have this problem too. I'm using Fedora 38 and Firefox 115. I can't play any videos from any site. The message reads 'This content doesn't seem to be working. Please try again later.' I have uploaded an example from the bbc website.

Error 6102, 5000 and 5001 are shown when I right-click on the error message.

more options

Mechgru said

I have this problem too. I'm using Fedora 38 and Firefox 115.

Install ffmpeg on Fedora with the RPM Fusion repo.