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Popups not working

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I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off

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Giải pháp được chọn

Hi Amay, Make sure that extensions/add-ons are not blocking cookies.

Check for issues with Total Cookie Protection:

https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

You can create an exception for Enhanced Tracking Protection for that site - Visit the site. Click on the Shield icon at the left end of the address bar Toggle the switch to Off