My folders are not accessible anymore
Hello Community, My folders are not accessible anymore, and I see all the trash folders. See sceenshot, this is how it looks now (please note everything is in Dutch).
There were all kinds of message filters that I made for these folders, but now they don't work anymore. How can I get access to these folders again and make the message filters work again?
Please help! Thanks in advance!
Michelle
Hello Community,
My folders are not accessible anymore, and I see all the trash folders. See sceenshot, this is how it looks now (please note everything is in Dutch).
There were all kinds of message filters that I made for these folders, but now they don't work anymore.
How can I get access to these folders again and make the message filters work again?
Please help!
Thanks in advance!
Michelle
Tất cả các câu trả lời (3)
do you see any error messages at all?
Hi Matt, thanks for responding. No I only see what you see in the screenshot, do you know what I should do?
Maybe you have to open the account's webmail settings and allow IMAP access for those folders.
See https://support.mozilla.org/en-US/questions/1293067 for a similar issue with grey italic folders.