Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Locked into Perpetual "Restart to Complete a Previous Upgrade" Mode

  • 2 trả lời
  • 1 gặp vấn đề này
  • 12 lượt xem
  • Trả lời mới nhất được viết bởi richcinta

more options

Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program.

When I click on the Icon, it says this..

"Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? "

So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted".....

I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall.

Any suggestions? Please help. I have business emails I need to send out soon today!

Thanks

Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program. When I click on the Icon, it says this.. "Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? " So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted"..... I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall. Any suggestions? Please help. I have business emails I need to send out soon today! Thanks

Giải pháp được chọn

Tất cả các câu trả lời (2)

more options

Suggest you try information at this link : https://support.cdn.mozilla.net/en-US/questions/1283627

more options

Giải pháp được chọn

Thanks! That Worked!