Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Cannot connect to office365, was working yesterday (Oct 17)

  • 6 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi gj62

more options

Starting late yesterday I began to get this error - Login to server outlook.office365.com with username grxxxx@xxxx.com failed. I can login directly to the office365 site, and can also receive mail via my iPhone via the Apple Mail app. I am using TB 68.1.2 (32-bit). From the troubleshooting page in TB --

account3 (imap) outlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:587 STARTTLS Normal password true

Can someone let me know the best next steps to resolve this?

Starting late yesterday I began to get this error - Login to server outlook.office365.com with username grxxxx@xxxx.com failed. I can login directly to the office365 site, and can also receive mail via my iPhone via the Apple Mail app. I am using TB 68.1.2 (32-bit). From the troubleshooting page in TB -- account3 (imap) outlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:587 STARTTLS Normal password true Can someone let me know the best next steps to resolve this?

Giải pháp được chọn

Deleted the account, re-added it, now it is working. Something must have been corrupted is all I can think of...

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (6)

more options

works for me. Did you perhaps enable two factor authentication and forget to create an application password for Thunderbird to use?

more options

No I did not. Tb stopped working but iPhone and web are fine, just username and pw not 2 factor

more options

caught up in the North American issues perhaps? https://status.azure.com/en-us/status/history/

more options

No - remember it is working on 2 other devices. Oh, and TB on my Mac is working fine too....

more options

If the accounts are accessible on other devices and with TB on other computers, there must be something unique about the non-working setup. Start Windows in safe mode and run TB to see if there's a startup program, e.g. AV, interfering with TB.

more options

Giải pháp được chọn

Deleted the account, re-added it, now it is working. Something must have been corrupted is all I can think of...