Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I am unable to import my favorites from IE

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi jwevans

more options

I go to the library in Firefox and click "Import data from another browser" It shows Internet Explorer. I follow the steps given and then click finish. The message showing the import is complete comes up. However, the folder never appears in my library. Also, when I attempt to bookmark a page, the bookmark never takes.

I go to the library in Firefox and click "Import data from another browser" It shows Internet Explorer. I follow the steps given and then click finish. The message showing the import is complete comes up. However, the folder never appears in my library. Also, when I attempt to bookmark a page, the bookmark never takes.

Giải pháp được chọn

Your places.sqlite database file (bookmarks + history) may be damaged.

Your Firefox identified itself to the forum as version 38. If you are using a places.sqlite file that ran in later versions of Firefox, you may not be able to use it in Firefox 38. Of course, you should update to a supported version of Firefox.

See: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 63, please let us know so we can suggest solutions or workarounds. Version 38 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 63.0.1, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Your places.sqlite database file (bookmarks + history) may be damaged.

Your Firefox identified itself to the forum as version 38. If you are using a places.sqlite file that ran in later versions of Firefox, you may not be able to use it in Firefox 38. Of course, you should update to a supported version of Firefox.

See: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 63, please let us know so we can suggest solutions or workarounds. Version 38 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 63.0.1, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

more options

Thank you. I followed your advice and everything appears to be working now.