Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

login to account failed

  • 5 trả lời
  • 4 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi user01229325

more options

Dear support

I have recently set up an account with TB and have been able to successfully log in. My manager wants me to log into two previous accounts, one i have also successfully logged into and am able to see preivous sent emails and messages. I am struggling to login to the 2nd account, with an error message saying "login to account "....@.." failed". Despite having all the correct email infomation, password, server and IMAP information. I do not understand why it fails to log in.

Can someone please help.

Dear support I have recently set up an account with TB and have been able to successfully log in. My manager wants me to log into two previous accounts, one i have also successfully logged into and am able to see preivous sent emails and messages. I am struggling to login to the 2nd account, with an error message saying "login to account "....@.." failed". Despite having all the correct email infomation, password, server and IMAP information. I do not understand why it fails to log in. Can someone please help.

Giải pháp được chọn

Hello Toad-Hall,

I was not able to login into the browser with the given password. I was able to login with the other email account that i need to have access to.

I am thinking that i might have been qiven the wrong password, as my manager was also unable to login via the web browser.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options

re "login to account "....@.." failed".

Using a browser, are you able to get access to the webmail account of that email address using that password? Whilst in that webmail account, is it set up to allow IMAP access ?

more options

Giải pháp được chọn

Hello Toad-Hall,

I was not able to login into the browser with the given password. I was able to login with the other email account that i need to have access to.

I am thinking that i might have been qiven the wrong password, as my manager was also unable to login via the web browser.

more options

it was an incorrect password. My admin team have reset it and now it works. Thank you for your help.

more options

I am having problems with my email. x@sbcglobal.net

Login to Account AT@T failed.
Tried to used passwords   
Tried to reset master password

can you please help can you contact me so I can send you my PW

please text me xxx xxx xxxx or sent to my other email x@gmail.com Jolynn


edited phone# and emails from public and search/spam bots view as this is a public forum.

Được chỉnh sửa bởi James vào

more options

Why would you want to send anyone your email password? Especially people you do not know on a public forum that have no need to know it.

Contact your email provider for help resetting a password or with accessing your email account.

If you have questions about the workings of Thunderbird start your own thread with details of your issue.

No one here is going to call you or text you. Posting your phone number and email addresses a public forum is not a great idea. Please edit your post and remove your personal info.

Được chỉnh sửa bởi user01229325 vào