Filter popup is unresponsive - cannot change or create them. Filter rules do not display and cannot be entered. [win10]
When I call up Tools/Message Filters, it is very slow to respond. When displayed, calling up an existing filter to edit it take about 30 seconds. yet then, it cannot be edited: Nothing exists on the Match line (the two drop-down menus don't drop down, and nothing appears in the box. Under Perform these actions, I get all the options on that drop down, but, nothing appears in the next drop down - the folder to move the message to, for example. This entire menu box is unresponsive and nothing works, on existing filters and on creating new ones.
I have uninstalled and reinstalled TB 52.7.0 32bit, no joy.
See the attached file for what it looks like.
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Same problem if you start Thunderbird in safe mode? Or WIndows in safe mode?
Yes same with Tbird in safe mode. Have not tried Windows 10 in Safe mode.
Also I have two installations for Tbird. On the other, the laptop, it works fine. I moved the filter files over to the desktop PC to see if that was it, nope, same issue. same version of Win 10. So it's something else I have no ideas what....maybe some jave script or C++ library....a real mystery.
Wayne Mery said
Same problem if you start Thunderbird in safe mode? Or WIndows in safe mode?
Update: This seems to come and go. The filters run but cannot be edited...sometimes. I haven't figured out what the key is to it. Any ideas?
Still occurs...does anyone have an idea what is going on?
You tested windows safe mode?
Wayne - Yes I did. Same problem. I am wondering if a re-install of T-bird will help fix this, what do you think? I have also looked at configurations and file and such but I don't see anything obvious....though I don't know what to look for in detail of course. Ideas? Any way to do a clean install without losing the email and blogs/newsfeeds already there?