Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

cant configure new mail account from TPG

  • 1 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

more options

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist?

Thanks

Larry Blomberg

When I attempt to set up a new email account with TPG, Thunderbird takes me through the process however it states at the end that the username or password is incorrect. Both the username and the password ARE correct as both of these are accepted with TPG when I log in to TPG to check mail. I have tried the auto and the manual setup without success. I have spoken with TPG and they have checked the configuration and it is correct for logging into TPG. Looks like a Thunderbird problem. Can you assist? Thanks Larry Blomberg

Tất cả các câu trả lời (1)

more options

What do you have for the settings? As far as I can tell, you should have:

incoming server: mail.tpg.com.au port: 110 (POP) or 143 (IMAP) Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

outgoing SMTP server: mail.tpg.com.au port: 25 Connection security: None Authentication: password, transmitted insecurely User name: part of your address before the @

https://www.tpg.com.au/support/thunderbird_3.php