Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Error says Thunderbird running and won't start after closing

  • 1 trả lời
  • 4 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi Toad-Hall

more options

While trying to move my Thunderbird account from an existing Win10 computer to a new Win10 computer I copied my profile to a thumbdrive. After downloading TB on the new computer I copied the profile to the C:\Users\me\AppData\Roaming\Thunderbird\Profiles folder. After starting TB I get the error message "Thunderbird is already running but is not responding. The old Thunderbird must be closed to open a new window". The Task Manager shows one instance of TB running and I close it and try to start TB again with same result. Could my old profile have become corupted during the copy? Its a ~3GB file and took a long time to copy to the thumbdrive. I hope I haven't lost my email and calendar history.

While trying to move my Thunderbird account from an existing Win10 computer to a new Win10 computer I copied my profile to a thumbdrive. After downloading TB on the new computer I copied the profile to the C:\Users\me\AppData\Roaming\Thunderbird\Profiles folder. After starting TB I get the error message "Thunderbird is already running but is not responding. The old Thunderbird must be closed to open a new window". The Task Manager shows one instance of TB running and I close it and try to start TB again with same result. Could my old profile have become corupted during the copy? Its a ~3GB file and took a long time to copy to the thumbdrive. I hope I haven't lost my email and calendar history.

Giải pháp được chọn

If Thunderbird had not been closed and you copied the Profile, then there will be a 'parent.lock' file which you have copy pasted into the new Win10 computer.

The 'parent.lock' file is only there when Thunderbird is running and is removed upon closure.

Try this: on new Win10 computer. Make sure Thunderbird is closed. Make sure hidden folders and files are visible

Access C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

look for a 'parent.lock' file and delete it.

Did this work?

Đọc câu trả lời này trong ngữ cảnh 👍 4

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

If Thunderbird had not been closed and you copied the Profile, then there will be a 'parent.lock' file which you have copy pasted into the new Win10 computer.

The 'parent.lock' file is only there when Thunderbird is running and is removed upon closure.

Try this: on new Win10 computer. Make sure Thunderbird is closed. Make sure hidden folders and files are visible

Access C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

look for a 'parent.lock' file and delete it.

Did this work?