Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

My bookmarks and passwords are lost. Is there a way to retrieve them?

  • 3 trả lời
  • 2 gặp vấn đề này
  • 14 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

My HDD died suddenly, and I was forced to install OS on a new drive. After installing firefox and signing in into sync, I discovered that none of the bookmarks nor the passwords are there anymore. I really need them! is there any way to retrieve them?

My HDD died suddenly, and I was forced to install OS on a new drive. After installing firefox and signing in into sync, I discovered that none of the bookmarks nor the passwords are there anymore. I really need them! is there any way to retrieve them?

Tất cả các câu trả lời (3)

more options

If had synced your data with firefox sync,you can recover them

more options

Sync was working for more than an year, but I can't find anything. Is there anywhere I have to look/click or it have to be an automatic recover after signing in? If it is automatic, than it just doesn't work for some reason.

more options

Unless you got the data from your old hard drive, or a backup somewhere . . . . . . .