Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox 36 cannot open Untrusted pages

  • 9 trả lời
  • 28 gặp vấn đề này
  • 14 lượt xem
  • Trả lời mới nhất được viết bởi MsHartline

more options

After update of Firefox up to version 36.0.0/1 it cannot open https pages that are with untrusted site certificate. If i try to open https with untrusted certificate the firefox show page "This Connection is Untrusted". Then the button "Add Exception..." do nothing!

After update of Firefox up to version 36.0.0/1 it cannot open https pages that are with untrusted site certificate. If i try to open https with untrusted certificate the firefox show page "This Connection is Untrusted". Then the button "Add Exception..." do nothing!

Tất cả các câu trả lời (9)

more options

Please re-install firefox by downloading fresh installer.

In terminal

apt-get install firefox

Được chỉnh sửa bởi Saurav vào

more options

hello Saurav, the user's system details on the top left show that it's a question from linux.

more options

philipp said

hello Saurav, the user's system details on the top left show that it's a question from linux.

Really sorry, i pasted wrong link.

more options

Saurav said

Please re-install firefox by downloading fresh installer. In terminal apt-get install firefox

Hello i have this problem on both Linux(Fedora 20)(FF36.0.0) and windows 7(FF36.0.1). I re-install firefox on windows and there was no effect - problem remains.

more options
  1. Please check system dates and times.

Please follow this

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

more options

The date and time is correct. The problem is that button "Add Exception..." not work ,when i click on it nothing happen.

more options

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button

What does it show in the Technical details?

more options

cor-el said

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:
  • chrome://pippki/content/exceptionDialog.xul
In the location field type/paste the URL of the website
  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button
What does it show in the Technical details?

Ok , i try this and show me the "no information Availible \n Unable to obtain identification status of this site"

By the way i get older version of FF(35.0) on windows and there the Untrusted pages open correct. It show me again the page "This Connection is Untrusted" ,but the button "Add Exception..." work and open the page.

more options

My system date and time had changed and were way off. I entered the correct date and time and everything back to normal.