email account tries to send message through another email account
I have three email accounts that I have been using without problems for several years. Recently one of the accounts started trying to send emails using the log-in of one of the other accounts. The settings all look OK; receiving emails addressed to the account is not a problem. All three accounts use the same smtp-server.
Any ideas how to correct this?
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re : All three accounts use the same smtp-server.
An smtp server will have a UserName, which = an emaill address and it will also use the appropriate password for that UserName.
so you are using an smtp with a UserName that does match the email address you are wanting to use for sending.
Example senario - If all the mail accounts are eg: gmail then they will all use the same server settings, port etc. But the Username and password will be different for each email address.
Create a new Outgoing server (SMTP) . See first image below as aid DEscription is only used to help you identify the account. So: Description: Personal or Business or whatever describes it for you Server name, port, connection security and authentication: same as on other server UserName = email address click on OK to add
Then tell your mail account to use that eg:'Personal' outgoing server configured to be used for that email address. See second image as aid
could you post info just to help clarify:
In Thunderbird
- Help > Troubleshooting Information
- Do not select 'include account names'
- click on 'Copy text to clipboard'
- paste info into this question
- Edit/remove all the section on fonts and printers as it is not required, but do not edit anything else.