Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Data from my old sync account (the one used on firefox 28) got replaced by data from my new sync account (the one used on firefox 34)

  • 1 trả lời
  • 2 gặp vấn đề này
  • 31 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

Disaster step by step:

1. Run old Firefox 28, using a separate profile named "Firefox 28", and log in to my old sync account (the one used on Firefox 28). In the old sync account i have saved tons of useful bookmarks and data. Got a device name "Admin's Firefox on HP-Laptop".

2. Check all my old bookmarks and they are fine. Stupid of me i didn't make a backup at that point.

3. Run new Firefox 34.0.5, using a separate profile named "default", and log in to my new sync account (the one used on Firefox 29 and on). In the new sync account i have saved a few bookmarks only. Got a device name "Admin's Firefox on HP-Laptop" again. Stupid of me i didn't pick another name. Didn't imagine what was about to happen.

4. What happened: All of my precious data which was stored on the old sync account got replaced by the few bookmarks of the new sync account. And by replaced i mean replaced ON THE SYNC SERVER. Now the old sync server has the very little data of the new sync account and i have lost all my precious data!!!

That little bug of Firefox cost me all of my data on the server.

People, please help me find a solution to recover my data that was stored on the old sync server and got replaced. I have no backup of the lost bookmarks nor backup of a profile that contains them.

P.S.: I used the default setting to sync, which was to merge data. P.S.2: I don't maintain a personal old Firefox Sync server.

Who is the administrator of the old sync server maintained by Mozilla? Does he keep image backup? Maybe he could extract my data from an image backup. A pre-today date would be fine!

Disaster step by step: 1. Run old Firefox 28, using a separate profile named "Firefox 28", and log in to my old sync account (the one used on Firefox 28). In the old sync account i have saved tons of useful bookmarks and data. Got a device name "Admin's Firefox on HP-Laptop". 2. Check all my old bookmarks and they are fine. Stupid of me i didn't make a backup at that point. 3. Run new Firefox 34.0.5, using a separate profile named "default", and log in to my new sync account (the one used on Firefox 29 and on). In the new sync account i have saved a few bookmarks only. Got a device name "Admin's Firefox on HP-Laptop" again. Stupid of me i didn't pick another name. Didn't imagine what was about to happen. 4. What happened: All of my precious data which was stored on the old sync account got replaced by the few bookmarks of the new sync account. And by replaced i mean replaced ON THE SYNC SERVER. Now the old sync server has the very little data of the new sync account and i have lost all my precious data!!! That little bug of Firefox cost me all of my data on the server. People, please help me find a solution to recover my data that was stored on the old sync server and got replaced. I have no backup of the lost bookmarks nor backup of a profile that contains them. P.S.: I used the default setting to sync, which was to merge data. P.S.2: I don't maintain a personal old Firefox Sync server. Who is the administrator of the old sync server maintained by Mozilla? Does he keep image backup? Maybe he could extract my data from an image backup. A pre-today date would be fine!

Tất cả các câu trả lời (1)

more options

Hi, Unfortunately Sync does not backup. However in Windows 7 you can right click on the profile folder and select to restore to a previous version.

I hope this helps, and I am very sorry about the lost data.