Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

lock-out

  • 2 respostas
  • 0 têm este problema
  • 15 visualizações
  • Última resposta por Paul

more options

I'm having trouble getting into my account with my password.

I'm having trouble getting into my account with my password.

Todas as respostas (2)

more options

I would like to have someone call me back when you get this email and let me know how you can help me with this matter and if I can help with this I will do my best but Wright now I am not able to get into my account with out knowing what you people did to my account so I would like to know what I need to know so there will be no more problems with this account Thank you very much again My phone number is [phone number]

Modificado por Paul a

more options

Hi Donald

I have removed your email address from your question for your privacy and security as this is an open forum (and we do not provide support by telephone).

Which account are you trying to access? What happens when you try to access it, is there any error message?