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MetaMask extension

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Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field. I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Toutes les réponses (1)

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Another user reported a MetaMask problem yesterday: https://support.mozilla.org/questions/1434630.

I'll paste my reply here:

I assume it's this extension, and some reviews indicate problems, although it's not a storm of posts:

https://addons.mozilla.org/en-US/firefox/addon/ether-metamask/reviews/

Because money is involved, I suggest trying the most official support channel the author makes available, but also checking other sites for background.