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Not Responding Error "only" when clicking on email

  • 2 replies
  • 0 have this problem
  • Last reply by Dennis Zz

Dennis Zz
Dennis Zz
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This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

Chosen solution

Perhaps try the current supported release version version. Or even the newest release 128 which will be out in a few weeks.

In all probability the opening of the email initiates the writing of temp files to the system temp folder. This usually initiates a virus scan on the file and can bring things to their knees. On older systems it can be that the temp folder has so many orphaned temp file that the process of writing a file can bring things to a crawl. As Windows makes no attempt to clear out the system them folder, it is a leading cause of systems starting to slow after only a few months

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Perhaps try the current supported release version version. Or even the newest release 128 which will be out in a few weeks.

In all probability the opening of the email initiates the writing of temp files to the system temp folder. This usually initiates a virus scan on the file and can bring things to their knees. On older systems it can be that the temp folder has so many orphaned temp file that the process of writing a file can bring things to a crawl. As Windows makes no attempt to clear out the system them folder, it is a leading cause of systems starting to slow after only a few months

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Dennis Zz
Dennis Zz Question owner
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Thanks Matt! I emptied the Windows/Temp folder and haven't yet had a freeze up, so fingers crossed!

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