Thunderbird Support Forum

I got this weird error on my computer when trying to use Thunderbird after a power outage. ( see attached file)

All the Dreamhost server settings are good on the computer. I am is getting the emails on my Android phone, there seems to be some security issue cert with Dreamhost that is not satisfied.

I have read about uninstalling Thunderbird and re-installing to clear any glitches but just want to make sure there is no simple fix before I go and uninstall. Will this kill the whole application or will the profile remain and keep all the initial settings so I can get back to my normal setting once reinstalled?

Thanks

Ralph

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check.

popup when trying to login to google to let Thunderbird access gmail.

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I think the linux Thunderbird is broken.

I have been through this google process with Thunderbird 3 times windows 10 and 11 and once on an android phone with no problems

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

Greetings,

 I'm using Thunderbird 115.11.1 (64-bit) on MacOS 14.4 (M1). I'm trying to set the browser Thunderbird uses to Firefox - overriding the system's default browser.

The instructions I'v found are out-of-date, they do not apply to version 115.11.1 (64-bit).

The question: For this version, how can I set Thunderbird's browser? I hope this feature wasn't removed!

Thanks

Hi,

I'm trying to automate / batch set the "When getting messages for this account, always check this folder"-setting for a large number of folders so I'm trying to figure how Thunderbird stores the setting(s) of which folders to always check for new mail.

Checking the `global-messages-db.sqlite` it seems like all folders that have the "always check folder"-setting have a `indexingPriority` value of 30 in the `folderLocations` table, but simply setting it to 30 for other folders does not enable the "always check folder"-setting so I guess that is set elsewhere. Where?

Also what other settings are set for the folder when enabling "When getting messages for this account, always check this folder" ?

Thanks in advance /frax

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force closed and opened again, and it started re-downloading messages in the inbox (probably repairing).

For some reason it also started running all the filters and sent a ton of old emails from the inbox. I closed it again and after opening it it worked fine, and it continued downloading messages during the weekend. Today it worked fine all day until it started running the filters again. I closed it and opened it again and it continued sending emails, so i had to close it.

I'm not sure but it may have happened after making a new filter, which is strange because i have about 180 filters and this never happened before.

I'm now afraid of opening thunderbird because it may continue sending emails.

Could this be a thunderbird bug or an add-on issue? I have Send Later as well as FiltaQuilla, which i disabled the last time i opened thunderbird.

I have Thunderbird 115.11.1 running on a Mac Mini M2 Sonoma 14.5.

I use a Kensington USB PC Keyboard which is set to "British-PC" in the Mac Keyboard settings to give the correct layout.

If Thunderbird is the first app I launch after I log in (the password entry at this stage works fine) it seems to stop the keyboard from being recognised by the Mac until I go into another app (Google or Text Edit for instance) which then seems to make the Keyboard visible again.

Are there any settings in Thunderbird that might clash with the system keyboard settings and cause this?

If I use other apps before launching Thunderbird it works as normal, it seems to happen if Thunderbird is launched first.

Thanks for any help.

Hi there,

I really need help. I can't send emails anymore, but can receive them. All settings look correct to me, so I am lost. Please help! I am with skymesh. My email address is meike.m@skymesh.com.au

Regards

Meike

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time, Activity Manager showing "bringing folder inbox up to date" hanging in "downloading message 1 of ...".

I have made a Gecko IMAP:5 log and see (during this state) a pattern repeating every 2 minutes, ending in "idle mode async waiting". Then, after a long time suddenly the synchronization process finishes.

What can be wrong here?

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted.

It is also repeatedly trying to download a few thousand files to the Inbox. It gets to the number of files, then hangs, then starts to do it again (except each time it's fewer files to download). I don't know if the two problems are related.

I have had the same filters and folders for years. Now pretty much everything is not filtered when messages arrive, and when I do a manual "Run Filters on Folder" I get this message about many, maybe all, of my filters "The folder 'Newsletters' could not be found, so filter(s) associated with this folder will be disabled. Verify that the folder exists, and that filters point to a valid destination folder."

"Applying filter From is: dailybusinessreview@alm.com failed. Would you like to continue applying filters?"

When I try redoing the filter, filter dialog says it can't find the folder. I tried repairing the folder, no good.

Junk filters after years of learning, aren't working either.

Now what? TIA.

i am using TB 115.10.1 (64-bit) on Ubuntu 22.04.4 LTS expected behavior:

 the msg should be moved to the junk folder on Local Folders, marked as junk and NOT placed  in the Inbox

actual behavior:

 the msg is usually  (but not always) copied to the folder "junk" on "Local Folders" and a copy is left in the Inbox

i have many other filters like this, most always work, some occasionally do not. this particular filter has approx 30 such rules each with different matching content, some with domain names, some with portions of IP address. furthermore, other filter rules of similar nature mostly work but occasionally do not.

i am using a customized header, "Received:"

the filter (named "received by #10" :

 apply filter when: Filter Before Junk Classification

 match any of the following
 Received contains      [128.245.         # should match all 128.245.x.x hosts

 perform these actions:
   Move Message to   junk on Local Folders
   Set Junk Status to   junk
   Stop Filter Execution

one of the "Received:" headers contains:

 Received: from mta.s.alivebusinessplan.com ([128.245.246.45]) by mx.mail.com...

filter log content:

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
  biotech at 6/2/24, 17:04:04 GMT-4 junk score

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from
 "Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny
 biotech at 6/2/24, 17:04:04 GMT-4 moved message id
 = 4910df06-d805-41a4-96af-5e814f6cfc97@iad4s13mta861.xt.local to
 mailbox://nobody@Local%20Folders/Junk

 [6/2/24, 17:04:06 GMT-4] Applied filter "received by #10" to message from

" Mark White (ABP)" <send@s.alivebusinessplan.com> - 66,000% upside on tiny

 biotech at 6/2/24, 17:04:04 GMT-4 execution stopped

questions: 1. why this behavior? what'd i do wrong? 2. is there a limit on the number of filters? 3. is there a limit on the number of rules per filter?

1 Yesterday I moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails; password that works in browsers seems not to be accepted.

I suspect the drastically shrunk-in-size folders need compacting (which I was going to do today) but can not get to Tbird establishing a relationship to Hotmail (now owned by Outlook). I kept expecting Tbird to tell me it was compacting the whole Outlook Inbox, but it never did.

I tried clearing the cache as suggested. Ran troubleshooting but it merely displayed settings but no explanation.

Hotmail was my first email account (1995 or so), but Microsoft having bought it and it therefore now being subject to whatever inconsistencies they have introduced in the past year or so, I did what I did last night was the first step to moving emails off of their Outlook server onto my hard drive in advance of closing that account. Thunderbird seemed like the mos efficient way to keep emails while emptying their folders in Outlook.

2 If/When I get it back, I would appreciate advice on how to avoid this happening again.

Thank you.

Hello, After updating Thunderbird to version 115.11.1, messages are empty and contain no content. Messages that arrive after the update have content. How can I solve this problem because all messages in the folder received from before the update are empty.

Hello There, I'm using thunderbird with two email accounts, Hotmail.com and Outlook.it but since some time now, some e-mails are no longer readable.... If I open the same e-mails on the Outlook website I can see it correctly...

Attached some examples

Thanks in advance

Andrea