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How come I can't find an email address for support for Thunderbird 64-bit download for my Mac. I would like a link or something so I can get it 64 bit for mac

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  • Last reply by James

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How come I can't find an email address for support for Thunderbird 64-bit download for my Mac. I would like a link or something so I can get it 64 bit for mac. Also I would like to ask how come Mozilla makes it so hard to contact their support and why do I have to go through about 6 to 8 steps just to send this message to Mozilla?

When I go to support and select "contact us" it should be easy, however it took me about 15 minutes to get this point and I am still not sure I this is going to SUPPORT for Thunderbird.

So what I need is a link or something...like from Mozilla that I can go to and get Thunderbird for my Mac and during this process I have to download other products and adds...I just want thunderbird 64 bit and nothing more.

Thank You D. P.

How come I can't find an email address for support for Thunderbird 64-bit download for my Mac. I would like a link or something so I can get it 64 bit for mac. Also I would like to ask how come Mozilla makes it so hard to contact their support and why do I have to go through about 6 to 8 steps just to send this message to Mozilla? When I go to support and select "contact us" it should be easy, however it took me about 15 minutes to get this point and I am still not sure I this is going to SUPPORT for Thunderbird. So what I need is a link or something...like from Mozilla that I can go to and get Thunderbird for my Mac and during this process I have to download other products and adds...I just want thunderbird 64 bit and nothing more. Thank You D. P.

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dirkpratt said

How come I can't find an email address for support for Thunderbird 64-bit download for my Mac. I would like a link or something so I can get it 64 bit for mac. Also I would like to ask how come Mozilla makes it so hard to contact their support and why do I have to go through about 6 to 8 steps just to send this message to Mozilla? When I go to support and select "contact us" it should be easy, however it took me about 15 minutes to get this point and I am still not sure I this is going to SUPPORT for Thunderbird. So what I need is a link or something...like from Mozilla that I can go to and get Thunderbird for my Mac and during this process I have to download other products and adds...I just want thunderbird 64 bit and nothing more. Thank You D. P.

Hello

First of all, please accept my apologies for the hustle you went through. I'm glad you were able to make the question.

The Mac DMG installer file contains both 32-bit and 64-bit binaries.

Check out https://www.mozilla.org/en-US/thunderbird/all/

Hope this gets you started on a right path

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Even though Thunderbird email client is still called Mozilla Thunderbird it has not been a Mozilla product for sometime now. Same with SeaMonkey (a continuation of the Mozilla suite).

Even Mozilla does not have the resources for a call center for one on one phone, chat or email support for their products and projects so the Thunderbird community certainly could not.

There are a number of places you can get Thunderbird support as in here support.mozilla.org/questions/, in irc.mozilla.org channels like #thunderbird and #mozillazine, at mozilla.support.thunderbird newsgroup and at the active independent forums.mozillazine.org

For Thunderbird and Firefox on Mac OSX it is a combined 32-bit and 64-bit download https://www.mozilla.org/thunderbird/all/

I recall that 32-bit support for Mac OSX may be getting discontinued for Firefox I think which will mean 64-bit only and a smaller file size.

Modified by James