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I keep getting an error message while trying to search for flights on Expedia

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  • 3 have this problem
  • 875 views
  • Last reply by Moses

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I have used Expedia many times in the past without difficulty. Recently, however, whenever I try to search for flights on Expedia, I get a message that says "Sorry, we're having a problem on our end. Please try your search again later". But I'm able to search without problem from other computers. I've cleared my cache, cookies, and browsing history. I'm using the most recent version of Firefox. I had let some people borrow my laptop recently to check gmail accounts, but I've logged them out of everything. Any suggestions?

I have used Expedia many times in the past without difficulty. Recently, however, whenever I try to search for flights on Expedia, I get a message that says "Sorry, we're having a problem on our end. Please try your search again later". But I'm able to search without problem from other computers. I've cleared my cache, cookies, and browsing history. I'm using the most recent version of Firefox. I had let some people borrow my laptop recently to check gmail accounts, but I've logged them out of everything. Any suggestions?

Chosen solution

*cue Expedia commercial theme*

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

I'm suspecting HTTPS Everywhere as the culprit in this though.

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Chosen Solution

*cue Expedia commercial theme*

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

I'm suspecting HTTPS Everywhere as the culprit in this though.

Modified by Moses

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wow, i should have thought of that.....

problem solved!

thank you so much, moses!!

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No problem. :)

Have a great day!