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Issued with Mozilla password manager

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords? Than… (read more)

I accidentally reset password for my Mozilla account and now I lost my saved passwords, I have the backup key and old Firefox data, How can i get my lost passwords?

Thank you

Asked by cruzshankey 5 hours ago

Improve killing resource-hogging tabs

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock… (read more)

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock up Firefox, and to some degree my whole system. If I manage to "close" the tab, it *appears* to close, but it's very clear that whatever Hulu is doing is still going on in the background. This time I was at least able to open the task manager and kill Firefox – which immediately alleviated the problem, and upon reopening Firefox, the Hulu tab was still there (indicating it never closed).

I don't know if this is possible, especially given I don't know what's causing the bug with Hulu, but it would be nice if Firefox was better able to handle a tab getting out of control like that.

Asked by epiqu1n 6 days ago

Last reply by epiqu1n 10 hours ago

Automatic downloading

Hello, I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to… (read more)

Hello,

I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to a pdf file directly from google search results, somehow bypasses this option, and starts downloading the pdf automatically, and opens it after download finished. I believe you are aware how dangerous it is to open pdf files directly.

If there is a solution to this, I will be glad to hear from you, as it is very important issue. Thank you beforehand.

Asked by Heydar Alizada 18 hours ago

Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (read more)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 1 day ago

Firefox screenshot feature: How to prevent clicking from affecting page content when taking screenshots?

Hi there, I've noticed that since a certain update (1 - 2 months ago?), when using the Firefox screenshot feature (that is, using Shift + Command/Ctrl + S), clicking on … (read more)

Hi there,

I've noticed that since a certain update (1 - 2 months ago?), when using the Firefox screenshot feature (that is, using Shift + Command/Ctrl + S), clicking on webpage still has effect on the webpage itself: After pressing Shift + Command/Ctrl + S, so that the browser enters screenshot mode, I have to click on a certain area in order to orient the screenshot camera, then click somewhere again, in order to click the "Copy" or "Download" button when the screenshot is ready. If I remember right, these two click actions wouldn't influence the webpage itself at all in older versions of Firefox, because in the screenshot mode the interaction between webpage and mouse clicks was "blocked". However, this is not the case anymore. That means, the webpage could no more look like how it looked like at the moment I wanted to take the screenshot, due to the unblocked mouse click. Even though for most static pages it's not a big deal, for many dynamic pages like online games this is absolutely annoying. Any workaround?

Asked by Lutalli 1 day ago

cookies and cache

Hi there I have this problem for 2 years now I have been targeted for money so I been hacked in Adchoices in third party so I have been blocked from lots of companies and… (read more)

Hi there I have this problem for 2 years now I have been targeted for money so I been hacked in Adchoices in third party so I have been blocked from lots of companies and my identity has been compromised my Facebook, istagram all my photos gone it's very hard for me can you give me advice please, Sylvia Bogdanov 0431904724 thanks 😊

Asked by bogdanovsylvia29 1 day ago

Firefox stopping background videos on my website.

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to p… (read more)

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to point out to my audience that webpage has been reported to break on Firefox and advise them to use Chrome or other browser.

Thanks and kind regards.

Asked by Umair Aziz 2 days ago

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 1 week ago

Last reply by hainsolo 2 days ago

Contact form didn't work using Firefox but did using Chrome

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical re… (read more)

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical reasons you can't submit your query from this browser. Please try using a different browser or computer." So I started over again using Google Chrome and the form was successfully submitted!

I have screenshots of both Firefox and Chrome after the submission but I cannot attach them here, it appears. For better troubleshooting, I suggest that screenshots be allowed to be attached.

I have recently had some issues with Firefox's compatibility and which hopefully will be addressed.

Thank you.

Asked by Wayne Carpenter 2 days ago

Cannot edit bookmarks

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option … (read more)

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option doesn't show up when I hover the mouse.

Asked by TLienhart 2 days ago

extensions/add ons getting removed on their own

Ever since the latest update to Firefox android, add ons have not been working on my device. Everytime I install them they get removed automatically when I cllose the app… (read more)

Ever since the latest update to Firefox android, add ons have not been working on my device. Everytime I install them they get removed automatically when I cllose the app/tabs without me doing that. So I have to install them everytime I need to use them. Earlier this was not the issue. Add-ons and extensions worked fine.

Asked by Ronny 2 days ago