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Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

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  • Last reply by Madscanner

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Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer.

I have v21.0 Firefox, and have cleared cache and cookies.

What can I do next (apart from not using Firefox)?

Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer. I have v21.0 Firefox, and have cleared cache and cookies. What can I do next (apart from not using Firefox)?

Chosen solution

hello madscanner, you could try to reset firefox and see if this will address the issue...

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Chosen Solution

hello madscanner, you could try to reset firefox and see if this will address the issue...

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Thanks - that's sorted the problem.