Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How can I access Hotmail.com without being directed to Outlook (it's OK in Internet Explorer and Google Chrome)?

AINGLIS
AINGLIS
more options

I have had a Hotmail email address for some time and recently added an Outlook email address. Now I cannot access the Hotmail account - I'm automatically presented with the Outlook one. Same when I try to go to Hotmail.com. There is no such problem using Internet Explorer or Google Chrome, so I guess I need to change something in Firefox?

I have had a Hotmail email address for some time and recently added an Outlook email address. Now I cannot access the Hotmail account - I'm automatically presented with the Outlook one. Same when I try to go to Hotmail.com. There is no such problem using Internet Explorer or Google Chrome, so I guess I need to change something in Firefox?

All Replies (4)

hamedelahi
hamedelahi
more options

Use this address https://login.live.com/

FredMcD
FredMcD
more options

Outlook and Hotmail are the same service via Microsoft. I use the Windows Live Mail program.

AINGLIS
AINGLIS Question owner
more options

When I go to Windows live I am presented with my Outlook email address - I cannot get it to accept my Hotmail email address.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Oops, your question posted twice. I replied in your other thread and suggest we continue here: https://support.mozilla.org/questions/1029670