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recently after I connected to hotmail, I can not open the mail, there is no problem with internet explore. I'm using firefox version 3.6.18. thanks in advance

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  • Last reply by Hasan

toninosirio
toninosirio
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some time ago I installed firefox version 5 but I had problems with my Norton anti-virus, now once again use the version 3.6.18. in principle, this problem with the email had not occurred, it is now more than a month that the problem has occurred without any change in the fate firefox thanks Giuseppe

some time ago I installed firefox version 5 but I had problems with my Norton anti-virus, now once again use the version 3.6.18. in principle, this problem with the email had not occurred, it is now more than a month that the problem has occurred without any change in the fate firefox thanks Giuseppe

All Replies (1)

Hasan
Hasan
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Taken from https://support.mozilla.com/en-US/questions/845171#answer-214912

Hotmail problem on all browsers - They have changed their security -- Go here ------> http://windowslivehelp.com/thread.aspx?threadid=514780f4-dbdc-4633-adc7-d0e368e8cff6

Taken from https://support.mozilla.com/en-US/questions/846120#answer-210963

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache": 

   Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems: 

   Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). 

   Don't make any changes on the Safe mode start window.
   https://support.mozilla.com/kb/Safe+Mode 

   https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Check and tell if its working.