Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message during sign-in: Account is not active

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by Paul

more options

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

All Replies (1)

more options

Hi

Have you received a confirmation email? (Check your junk mail just in case.)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.