Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing server folder

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by alecramsay

alecramsay
alecramsay
more options

My email provider is Comcast. I have several server folders there.

When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there.

There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there.

How do I get TB to fetch this folder / re-fetch all folders? Thanks!

My email provider is Comcast. I have several server folders there. When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there. There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there. How do I get TB to fetch this folder / re-fetch all folders? Thanks!

Chosen solution

Try this: - highlight account on left side of main view - rightclick and select 'subscribe' and see if the missing folder is there.

Read this answer in context 👍 4

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

Try this: - highlight account on left side of main view - rightclick and select 'subscribe' and see if the missing folder is there.

Helpful?

alecramsay
alecramsay Question owner
more options

That's it! Thanks.

I'm new to TB. Didn't think to right-click on that node.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.