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open and download attachments

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by goga

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Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana

Since yesterday I cannot open attachments that arrive with mails in my inbox, neither for preview, nor download!! What's happening? What should I do? thanks, gordana

All Replies (4)

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Hi

You will need to save them to your Android device and open them with an app suitable for the files that you are trying to view.

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HI! I cannot download them at all. In short: I cannot attach any files to mails, I cannot download received attachments. It has never happened before. Please HELP!!

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Your question appears a little mixed. Are you trying to download files from emails, or attach files to emails?

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Dear Paul, I could not do either of these things. But, overnight, it is morning here, it is now back to normal without me doing anything. It's crazy, I don't know what happened, maybe it has to do with yahoo. Anyway, thank you for your support. best, gordana