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downloaded firefox in a safari web page won't open

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downloaded firefox from a safari webpage that apple says will no longer suppler after june 20, 2021. Now it does not appear in app store only up in the browser bar. clicked on it showed a small page got that firefox is in app folder open there. did but it only redisplays the small folder that shows go find firefox in app folder ?? cleared download and re-downloading browser from same page in safari again taking much time though ? How to get firefox open ?

downloaded firefox from a safari webpage that apple says will no longer suppler after june 20, 2021. Now it does not appear in app store only up in the browser bar. clicked on it showed a small page got that firefox is in app folder open there. did but it only redisplays the small folder that shows go find firefox in app folder ?? cleared download and re-downloading browser from same page in safari again taking much time though ? How to get firefox open ?

All Replies (1)

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Hi, is this problem on your Mac or on your iPhone/iPad?

For Mac, please see this article on how to install: How to download and install Firefox on Mac

For iOS, you don't see Firefox when you search in the App Store app? Are you running an older version of iOS -- Firefox requires version 11.4 or later.